Friday, August 31, 2012

Masterplans Is Never Casual About Complaints

In the service industry, it is but impossible not to receive any complaints. Reputed business plan writing agencies like masterplans.com takes complaints in a positive way. Here complaints are considered as a means of shaking off complacency which may creep into the system if the customers are not vocal about the gap between what is promised and what is delivered.

Writing a business plan is not the easiest of jobs. It briefly describes about the company, its products or services and more importantly, how it is going to achieve its financial, operational, marketing and organizational goals. A business proposal draws knowledge from many different business disciplines. An all important document which has the potential to change your fortune needs through research and extensive attention to detail. Discrepancies can sometimes creep in but it is the job of a writing agency to take immediate corrective measures so that a brilliant business idea does not get an early and unfortunate burial. Yet, there occasionally are, some major causes of complaints in a business plan.

Mismatch between Revenue and Cost

Costs and revenues are central to any business. One must keep the proper record of how much the business is making or has the potential to make in relation to the expenses associated with the running of the business. Business plans often tend to overestimate revenue and underestimate costs which inevitably results in cost overruns, revenue shortfall and in some extreme cases, premature demise of the business. Close interaction with the clients in the initial stages by agencies like masterplans.com leaves very little room for complaints later on, as the virtue of being realistic is explained in clear and lucid terms.

Shoddy Research

This is the area that generates the maximum complaints. Thinking of starting a business without proper research is like going to outer space without oxygen. No potential investor or venture capitalist will bother to entertain you if a business proposal is presented to them without thorough research of your target market, competition and the industry you will be operating in. A comprehensive research that takes into account, both primary and secondary data, is a must to succeed in any business. This is a time, money and effort consuming process and most organizations usually take the shortcut route and come up with worthless data totally incapable of being processed into useful information.

Failure to Effectively Deal with Complaints

Most business plan writing agencies take consumers’ complaints with a pinch of salt. It is true that some complaints are made out of habit rather than conviction. However, for some agencies that are always on the lookout for ways and means of improving their business and creating healthier relationship with clients, no complaints are trivial enough to be summarily dismissed. Masterplans.com takes all the complaints that come its way, with utmost seriousness. It serves the twin purpose of overcoming their weaknesses by taking a note of it and ensuring that it is not repeated in future and also results in production of business documents which enjoys a very high success rate.

Agencies with a high degree of integrity and commitment, leave very little or no room for complaints. Organizations like masterplans.com that have made a name for themselves in the field of writing business plans, interact closely with their clients to get a clear picture of what they have in mind. This results in very few cases of complaints if at all and ever higher customer satisfaction.

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